Akvelon Inc. Apps
Akvelon CRM Call Tracker 2.3.3.14
This app provides ability to add calls to Microsoft Dynamics CRMdirectly from your Android mobile phone. Features - Easily trackincoming and outgoing calls as Phone calls activity in MicrosoftDynamics CRM - Ability to attach calls to the following records inDynamics CRM: Account, Contact, Lead and User - Add Voice Notes -Create rules to automatically enable / disable call tracking forContacts - Busy? Add calls later from your Call Log - Track callsoffline - pending activities will automatically sync when internetconnection is restored - Compatible with all version of MicrosoftDynamics CRM (You must have an existing Dynamics CRM account!) Ifyou have issues configuring this application or getting access toyour CRM, please contact us using the application: tap the menuicon in the upper-left corner and select the “Send Log”. Would behappy to help you figure it out. This is 10-days fully functionaltrial version. You will need a purchase a valid license throughAndroid market after grace period. The most common issues and howto resolve them - If you see message “Cannot connect with currentcredentials” - Make sure username and password are enteredcorrectly. Try to add default CRM organization name to the URL, forexample: https://crm2013.example.com/orgname. If you see messagewhen you login into CRM: Cannot resolve hostname for'https://crmservername/orgname/XRMServices/2011/Organization.svc/web'- Ask you CRM administrator to verify the following: open CRMDeployment Manager > right click the “Microsoft Dynamics CRM”> select Properties > open the “Web address” tab. Make surethat address in the Organization Web Service field is equal to theaddress you entered in CRM Call Tracker app.
Call Tracker for Salesforce 2.6.0.13153
This app provides ability to quickly add calls toSalesforcedirectly from your Android mobile phone. Features: -Easily trackincoming and outgoing calls as Tasks in Salesforce -Ability toattach calls to the following records in Salesforce:Account,Contact and Lead - Add Voice Notes - Create rules to enabledisableautomatically call tracking for Contacts - Busy? Add callslaterfrom your Call Log - Track calls offline - pending activitieswillsync automatically when internet connection is restored-Supporting different Salesforce accounts If you haveissuesconfiguring this application or getting access to your CRM,pleasecontact us using the application: tap the menu icon intheupper-left corner and select the “Send Log”. We are happy tofind asolution! This is10-days fully functional trialversion.Requirements: 1. An existing Salesforce account is requiredforAkvelon Call Tracker. 2. API Access must be enabled withintheSalesforce account. Currently, only Enterprise Edition,UnlimitedEdition and Developer Editions of Salesforce have APIaccess.Please note that API Access can be enabled for any otheredition asan extension. Contact your Salesforce sales person formoredetails. 3. To begin, a Security Token is required fromSalesforce.Login to the link below to access a personalizedSecurityToken:http://help.salesforce.com/help/doc/en/user_security_token.htm.Themost common issues and how to resolve them: 1. If you getInvalidusername, password, security token; or user locked outmessage -make sure you entered correct username (email address),passwordand security token. Use the same email address and passwordyou useto login to your Salesforce organization. An incorrectsecuritytoken is the most common problem. Don’t confuse “l” (lowercase“L”) with “1” (one), or “O”, “o” and “0”. It’s usually best tocopyand paste (use your phone menu copy and paste commands) insteadofentering the key by hand. 2. If you get API Disabled message-please ask your Salesforce administrator to enable API foryourSalesforce account.
